Contact Us

8 Ways To Contact Us For Leasing Information

What is a live virtual tour of Holden Heights Apartments?

A virtual tour is an organized meet-up that takes place online rather than you driving to our community and apartments. Our leasing team is live in the community while you watch and ask questions on your phone or desktop. Anyone that is with you can attend!

In times like these, when it’s not possible to meet with you in person, know you have powerful tools at your fingertips to see our apartments.

Tools you’ll need

  • A smartphone
  • At least one of these video calling applications. FaceTime, WhatsApp, Skype or Zoom

We will meet you virtually and allow you to ask all your questions and explain your needs. This will enable us to focus on areas of your interest within the neighborhood, community and apartment. Or We can also video record a walk-and-talk tour of your apartment and the community, and then follow up with a live call for further discussion and questions. Here are a few tips to help your live virtual interactions go smoothly:

  • Make sure you the application of your choice installed on your smartphone.
  • Set an appointment and provide the application choice to your personal Leasing Professional
  • Before the live tour, check your internet connection in the areas you’ll be viewing the apartment with your leasing professional.

We offer the choice of four different applications to view our apartments and community.

 

 

 

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

You can text our unique telephone number with your questions or to set an appointment, and we will respond during the below office hours.

Text (713) 903-5757

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

Thank you for your interest in Holden Heights Apartments. We’d love to welcome you to our family! Please complete the below form to receive any information that you need to help you find your new home.

  • xxx-xxx-xxxx
  • xxx-xxx-xxxx
  • xxx-xxx-xxxx
  • Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

Register for a Fast, Easy Rental Application

With a free account, you can:

  • Save your application and log in at any time to continue.
  • Check the status of your applications.
  • Use your account with multiple applications.

We Make Moving into Holden Heights Apartments

as Easy as 1, 2, 3!

1. We’ll make sure there are no surprises on moving day. While you’re busy preparing for your move, we’ll be busy preparing for your arrival.

2. We realize how stressful move-in day can be so we’ll make an appointment with you to complete our new resident orientation. On move-in day all you’ll need to do is drop off your rental payment and pick up your keys.

3. Our team will certify that your apartment home is in quality condition before you arrive with our with 331 point apartment inspection. We will provide you with contact names and numbers so you can reach us as you settle in.

Personal Attention

When you lease an apartment in our community, you’re not just a resident, you’re a neighbor. We’re going to listen to your needs, return your calls promptly and address your concerns.

Welcome Home to Holden Heights Apartments!

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

Resident Services

We are happy to help you with your service request. You can submit a request for service 24 hours a day without leaving your apartment through our Resident Portal. Or please feel free to call our business center at (832) 426-1024. During regular business hours, we would be happy to see you, so stop by and say hello!

Here at Holden Heights Apartments, we would like to extend our resident relations beyond service requests and the everyday office assistance. Our goal is to provide you with the best residential service possible! So, if you have something to share with us…we would love to hear about it!

 

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

Please feel free to call our business center at (832) 426-1024. During regular business hours, we would be happy to see you, so stop by and say hello!

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

How do I submit a rental payment?

We are happy to help you with your payment. You can pay your rent 24 hours a day without leaving your apartment through our Resident Portal. Or please feel free to call our business center at (832) 426-1024. During regular business hours, we would be happy to see you, so stop by and say hello!

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

Apartment FAQ

Click the (+) to reveal the Answer; Click the (-) to Toggle

Are there any tips to save energy in my apartment?

Apartment Lighting

  • Replace incandescent lighting with compact fluorescent bulbs. Compact fluorescent bulbs use 20 percent of the electricity and last 10 times longer.
  • With compact fluorescent bulbs, it is best to only turn off lights if you will not be using them for more than 10 or 15 minutes. Constantly turning on and off compact fluorescent lights will significantly reduce bulb life.
  • Reducing the wattage of incandescent bulbs in frequently used areas.

Apartment AC/Heat

  • Save considerable energy by turning your apartment AC off (or setting the thermostat higher) when you are not at home.
  • During the summer months, set your thermostat at the highest comfortable setting. We recommend a setting of 78-80. You can save 7 to 10% on your cooling costs for each degree above 78.
  • During the winter months, set your thermostat at the lowest comfortable setting. We recommend a setting of 68-70. You can save 7 to 10% on your heating costs for each degree below 70.
  • Use ceiling or portable fans to supplement your air-conditioning in occupied rooms. Replace filters quarterly and do not block registers and return vents with furniture or drapes.

Daily Apartment Living

  • Use flat bottom pans that match the size of your stove burners. Clean the oven when its still warm from cooking.
  • Use a microwave oven when it will work just as well as another method.
  • Run appliances like the dishwasher and washer/dryer only when full.
  • Turn off appliances and lights when you aren’t using them.
  • Turn off/unplug all small electrical equipment, such as radios, VCRs or TVs when not in use.
  • Turn off the lights when leaving an empty room.
  • Close your blinds during the day.
  • Turn down your hot water heater.
  • If you have a fireplace, close the damper when not in use.

What kind of pets do you allow? Do you permit exotic pets?
Pets are not allowed without management’s prior written approval and payment of pet deposit and fee in full for each pet. There is a limit of two pets per apartment. Full grown weight is not to exceed 99 pounds. Breed Restrictions include, but are not limited to, purebred or cross breed of any of the following; Pit Bull, Akita, Doberman, Rottweiler, Staffordshire Terrier, Chow-Chow, German Shepherd, Malamute, Great Dane, Saint Bernard, Wolf -Dog, Husky and other known aggressive breeds. Prior to approval of your application or before you acquire a pet, you must schedule a pet interview with management and provide a certificate of health, from a licensed veterinarian, that states pet breed, age, weight, height and vaccinations received. We will photograph your pet for our records.

How many pets may I have?
You may have 2 pets per apartment.

Are there any deposits, special fees, or monthly charges to have a pet?
Please contact our leasing office for current details. (832) 426-1024

What must I bring with me to tour an apartment?
You will need to bring a current government issued photo ID.

What are the fees to apply for an apartment?

Before you apply to lease an apartment in our community, please take the time to review our rental criteria. The term “applicant(s)” under these criteria means the person or persons that are authorized occupants under the lease. All persons over the age of 18 will be required to complete an application and pay an application fee of $65 and additional applications will pay $35 each. These are our current rental criteria; nothing contained in the requirements shall constitute a guarantee or indicate representation has been met. This information is limited to the third party sources and shall include employment verification, rental payment history, criminal history and credit reporting services used.


What is acceptable “proof of income” to sign a lease?
Accepted forms of Income documentation include: We require (2) most recent pay stubs with YTD information.

Is my security deposit totally refundable?
We offer 2 types of security deposits. One that is a non-refundable deposit and one that is a refundable deposit. Please contact the office for details.


If I get a job transfer, can I break the lease?
Yes, you can exercise the Choice of Damages, Early Termination Addendum.

Choice 1 You agree to pay $_______ (an amount that does not exceed 2 month’s rent) to us

as liquidated damages or early termination fee in accordance with Texas state if you breach the Lease Contract and we have obtained a writ of possession, or if you have surrendered Initial possession of the dwelling unit before the lease term expires, or if you have abandoned the dwelling unit, or if you elect to terminate the Lease Contract before the lease term expires. You understand and accept this liquidated damage or early termination fee specified herein, which election is made by you at the inception of the Lease Contract. In the event this Choice is selected, then we are entitled to rent and all other charges (including property damages to the dwelling unit beyond normal wear and tear) accrued through the end of the month in which we retake possession of the dwelling unit, in addition to the liquidated damages or early termination fee amount set forth in this paragraph in accordance with Texas State Law. However, we waive the right to seek additional rent beyond the month in which we retake possession.

Choice 2 You do not agree to liquidated damages or early termination fee and you acknowledge that we may seek damages as provided by law in accordance with Texas State law (1), (2) or (3) if you breach the Lease Contract and we have obtained a writ of possession, or if you have surrendered possession of the dwelling unit before the lease term expires, or if you have abandoned the dwelling unit, or if you elect to terminate the Lease Contract before the lease term expires. In the event this Choice 2 is elected, you may owe future rents as they become due under the lease.


Can I change to a month-to-month lease plan after my first year?
Yes.

What utilities are included in my lease?
Utilities: N/A

How long is the term of the lease?
We offer 3 – 18 month leases.

Do you accept leases for short terms?
Yes.
What are your qualification standards?
Qualifications Acknowledgement

It is our expressed policy not to discriminate against any person based on race, color, religion, sex, national origin, familial status or handicap or any other protected class.

Welcome to our community. Before you apply to lease an apartment in our community, please take the time to review our rental criteria. The term “applicant(s)” under these criteria means the person or persons that are authorized occupants under the lease. All persons over the age of 18 will be required to complete an application and pay an application fee of $65 and additional applications will pay $35 each. These are our current rental criteria; nothing contained in the requirements shall constitute a guarantee or indicate representation has been met. This information is limited to the third party sources and shall include employment verification, rental payment history, criminal history and credit reporting services used.

Income: You must provide current income verification of three (3.0) times the amount of the monthly rental rate of the selected apartment. Income verification must include one of the following: provide a copy of your two most recent pay stubs showing YTD earnings; written verification from employer(s) that includes rate of pay or salary; financial statement certified by financial institution or an accountant, etc. Financial statements must represent the previous 3 full months of financial activity and demonstrate an average balance equivalent to three times the monthly rent. Alimony, child support, student allowances from parents, scholarships, study subsidies, and inconsistent wages (tips, commissions, etc.) will require documented verification.

Credit: A credit screening will be processed for each applicant using a proprietary rental scoring system. The rental housing scoring system is comprised of many different variables including a FICO score. The rental housing scoring system is not a FICO score. Based on your rental housing score, your application will be approved, declined, or approved with conditions which may include an additional security deposit. Applicants with no credit will be required to furnish proof of U.S. student enrollment and or U.S. employment.

Rental: Assuming all other criteria has been met, good current and/ or previous rental history and/or proof of ownership of at least two (2) years are required of all applicants. Any negative rental history, reflecting more than three late and or NSF payments in a twelve month period will be declined. All evictions, community disturbances, damages or outstanding obligations to a landlord will be declined.

Foreign Nationals: Foreign Nationals living or working in United States must provide a current passport, applicable documentation as outlined in the Texas Apartment Association’s Supplemental Rental Application for Non-U.S. Citizens form and income verification as required above. If negative credit or rental history is reported by a credit source, the above criteria will apply. All/any applicants with no credit will be required to furnish proof of U.S. student enrollment and or U.S. employment.

Criminal: All applicants over the age of 18 are subject to criminal records verification and may be declined rental depending on the nature of a criminal record and or number of crimes contained within the criminal record. Please remember that this requirement does not constitute a guarantee or representation that residents or occupants currently residing in our community maintain the criteria required at the time they obtained approval of residency as our ability to verify this information is limited to the information made available to us by the third party credit reporting services used.

Age: Must be eighteen (18) years of age or otherwise the age of majority under applicable law to contract or lease.

Occupants: Only persons under the age of 18 will be considered occupants under the lease, with the exception of those living with a legal guardian and is claimed as a dependent.

Occupancy Guidelines: We do accept 2 adults + one 18 or under in a one bedroom; 4 adults + one 18 or under in a two bedroom; 6 adults + one 18 or under in a three bedroom.

Pet Policies:

Pets are not allowed without management’s prior written approval and payment of pet deposit and fee in full for each pet. There is a limit of two pets per apartment. Full grown weight is not to exceed 99 pounds. Breed Restrictions include, but are not limited to, purebred or cross breed of any of the following; Pit Bull, Akita, Doberman, Rottweiler, Staffordshire Terrier, Chow-Chow, German Shepherd, Malamute, Great Dane, Saint Bernard, Wolf -Dog, Husky and other known aggressive breeds. Prior to approval of your application or before you acquire a pet, you must schedule a pet interview with management and provide a certificate of health, from a licensed veterinarian, that states pet breed, age, weight, height and vaccinations received. We will photograph your pet for our records.

Additional Information:

  1. Management reserves the right to request a guarantor. Guarantor and/or additional deposit will be offered, if only one of the following is needed to meet the criteria:
    1. A guarantor needed for a

 

  1. Guarantor must execute a lease Agreement, meet all of the above criteria (for the exception of income qualifications is 5 times the rent) with no exceptions and pay an additional application

 

  1. Roommates or Co-Applicants: Each resident that signs the lease is fully, jointly and severally responsible for the rental payment. At least one co-applicant must meet all criteria with the exception of income, which will be considered jointly. Lack of history in any area will not disqualify one applicant if the co-applicant meets the history criteria. If both co- applicants lack in one area of the criteria, an additional deposit may be

 

  1. Any falsification of information on the application automatically disqualifies the applicant or occupant and will result in retention of any application

 

  1. A current driver’s license or state issued ID will be required at the time of application for identity purposes only. A copy of your driver’s license or state issued ID will be required at move

 

  1. Resident agrees to maintain a policy of $100,000 personal liability insurance. Water coverage must be provided for “Resident Caused” damage to our property. If coverage is through any company other than ePremium, Resident will provide Lessor with written proof of compliance. Regardless of the provider, insurance must be in effect on or prior to the commencement Date of this Lease, subsequent renewal periods and from time to time thereafter upon Lessor’s request.

Insurance carriers must list the Property Name- PO Box 498067, Cincinnati, OH 45249 as an “Interested Party” on the Declaration page and that the insurance company will notify the community in the event of a cancellation or change in policy status.

 

Application Verification: Credit and Criminal Records are verified by an independent service. In the event your application is rejected under one of these criteria, you may contact CoreLogic-SafeRent at 888-333-2413.

Security Policies: We are concerned about your safety, but we cannot provide or guarantee it. As you can appreciate no one can ensure your safety. No matter what measures the owner takes no security system, patrol or electronic security devise can prevent crime. Your personal safety and the safety of your belongings relies with you and the local law enforcement.

Amenities & Outstanding Services