Apartment Rental Payment

When life gets busy and you’re on the go, the convenience of paying your rent online anytime from anywhere is a great comfort! It’s easy to sign up and pay your rent using your checking account or credit card online!

Pay online, check the status of your payments and review your payment history.

If you are a First-Time user you will be asked to create an account by clicking on the make payments logo. If you have any issues please feel free to give us a call and we will be more than happy to assist you with the process.

Check your email for an invitation from RENTcafé and log into your account using the custom link.

Once activated, your Resident Portal account will provide you online access to:

• 24/7 self-service account management
• Check your balance and make online payments
• Schedule recurring auto-payments for rent and other dues
• Submit maintenance request & Wednesday Pest control Service

Should your email address change, please remember to update your resident portal account profile. Your email address must be current to receive payment notifications, community updates, and other online activity confirmations. If you have any questions, please contact us. We appreciate the opportunity to serve you.

Thank you for making Holden Heights Apartments your new home!

We are there for you in every moment that matters. Contact us anytime.

Deposit/Bond: Your leasing professional will contact you within 48-72 hours of your application review and submission regarding your required deposit amounts due. Your deposit is determined based on your qualifications and overall screening rental score. You can choose to submit a refundable deposit or pay a one-time non-refundable Bond Fee. Ex: Standard Approval: $750 deposit or $131.25 bond fee up to Conditional Approval: $1,750 deposit or $175 bond fee plus $750 refundable deposit. (*TBD = To Be Determined)

Reliant Energy: We will need documentation confirming that utilities are in your name before the lease commencement date. We refer all of our residents to Reliant, call a representative today at 1-866-222-7100 or online at www.reliant.com. Please provide your account number before your lease commencement date. Please note: failure to comply with utility connection agreement may result in a $50 utility connection fee, to place the electricity in YOUR name before the lease commencement date.

Make your move with Reliant today.
1.855.353.7736
Mention promo code MF2791
Click Here to visit their website!

Renter’s Insurance: You are pre-approved with ePremium Insurance for your required liability coverage of $100,000. For more information, please call 1-800-319-1390 or visit them online at www.epremiuminsurance.com to enroll! (Policy must include damage caused by: Water, Fire, Smoke, and Explosion)

Internet/Cable: Contact our exclusive property representatives for expedited service installation and property incentives. Our dedicated customer care representatives are here to help! (Not mandatory)

Better Features, Better Experience…AT&T U-Verse

TV like you have never seen before, inspired by you!

Better DVR, features, experience and bundles!!

Contact your EXCLUSIVE community Representative today! Our representative can expedite your installation, offer preferred employer incentives, and waive your activation/installation fees!

Michael Clark: (832) 330-7965
mclark@cellularworld.net

Our preferred moving vendor.

Click ameritexhouston.com to visit their website. They offer Holden Heights residents coupons along with free wardrobe rentals! Stop by the leasing office to redeem your coupon today!

• During your move-in, please refrain from unpacking and unloading from 9 pm-9 am, as, during this time, residents are resting and entitled to “quiet hours,” to ensure a peaceful night’s rest without disruption.
  • Moving Trucks are only allowed to use the Memorial Entrance for pick up and deliveries ONLY. In reflection of this policy, moving trucks are not permitted to park in the front of the leasing office during or after business hours, as the only freight elevaltor onsite is near the Memorial Entrance.
  • Parking garage clearance: 8’ 2.”
    

• Please refer to our Valet Trash flyer and associated handouts for a thorough review of our designated trash times and polices. Important reminders are highlighted below:
  • Monday through Thursday, only
  • Place trash out between 6:00 pm-8:00 pm (only)
  • Always use your trash can, never place trash on the floor
  • Always TIE and bag your trash, no loose trash – additional bags should be stacked like a “snow cone” on top of your canister and flatten all cardboard boxes.
• Patio/Balcony: please ensure there are no grills stored on your patio, residents are prohibited from the use or storage of barbecue grills in these areas.
  • • Only patio furniture is allowed in these areas (weatherproof).
    • Please do not hang anything off the railing, such as swimwear, towels, blankets, car mats, curtains, etc.
    • The Courtyard and Swimming Pool areas are open from 10 am-10 pm only. Please ensure these areas are vacated after hours to provide residents living in these areas with a peaceful night’s rest.

HOLDEN HEIGHTS APARTMENTS IN THE HEIGHTS HOUSTON
525 W. 24th Street
Houston, TX 77008
(832) 426-1024
HoldenHeights.PropertyWebsite.FrancisProp@aptleasing.info

HOURS:
Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

Houston, Texas Resident Perks

Welcome Home

Resident Perks, your 24-hour link to time and cost-saving resident services. One of the benefits of living in our community is exclusive access to our resident-only area. Through Resident Perks you can enter your service requests and make rent payments.

To access Resident’s Connection for rent payment or to send a non-emergency service request, please use our navigation menu on the left. If you have an emergency such as a fire, please dial 911 immediately!

Part of a great living experience is enjoying everything our community has to offer. Resident Perks is provided to our residents for discounts on shopping, travel and entertainment. We update this perks page frequently so please check back with us — just pick the deals you want and enjoy life to the fullest.

Our preferred moving vendor. Click Ameritex Houston – moving company to visit their website. They offer our residents discounts. Click here for coupons!

6pm.com offers a wide selection of merchandise from top designers at up to 75% off retail. Our discount prices are a great way to attract the large community of price-sensitive online shoppers.

1800BASKETS.COM is your one-stop place to find perfect gifts for ANY occasion. Celebrate holidays, birthdays, anniversaries or just let someone know you’re thinking of them. Express your sentiment with sweets, fruit arrangements, gourmet treats and so much more. Plus, you can rest assured knowing your gift will arrive fresh and on time with a 100% Satisfaction Guarantee. 1800Baskets.com shares a shopping cart with 1800Flowers.com, so you can purchase a multitude of gift options at the same time!

HomeDecorators.com has been providing quality merchandise to its customers since 1991, offering over 75,000 high-quality home decor items such as area rugs, lighting, furniture, window treatments and much more. Shop here and see why they are one of the nation’s largest direct sellers of merchandise for the home!

Store.Apple.com is the official place to shop online for iBooks, PowerBooks, iMacs, iPods, iPads and accessories, and the Apple Store has all your Mac needs covered. Free Next-Day Shipping on the iPhone 5 and for a limited time, FREE shipping on all orders over $50! Buy Online or In-Store Pick Up is now available! Free engraving (online only) + free shipping on iPods. Save up to 21% with Certified Refurbished iPods + free shipping. iPhone is now available with Verizon, Sprint or AT&T service!

Our Preferred Provider:

Click on the ePremium logo to get started today!
Or call 800-319-1390

Receive a quote from ePremium, our preferred insurance provider, today! Just for being a resident here at 7 Seventy, you will receive the best rate! To learn more about our minimum insurance requirements, click here!

Please add resident PROMO code: HoldenHeights to your order for your exclusive 10% discount.

“Not your average Pho”

For a 10% resident discount, please notate Holden Heights to your order’s notes section!

We know you’re excited about your special deliveries and in an effort to provide you with great residential service, our Amazon system is dedicated to ensuring that you receive your packages!

The Amazon Hub package lockers are onsite for our resident’s convenience. When your package is delivered, you will receive an email and a text with a special code. Simply enter your code at the Hub and retrieve your package, 24/7! Your package needs, made easy!

Review us on Google!

Millions of online users look to Google for their every day web searches, local directory information, and popular online reviews. We want you to share your experiences at Holden Heights Apartments, with the rest of world!

Door Step Trash Collection

For your convenience, Sunday through Thursday from 6PM-8PM
Bag and tie your trash and place it in your provided waste container outside of your apartment home and a member of “Valet Waste” will collect your trash promptly at 8pm!
**Don’t Forget to break-down your boxes**
NOTICE: Friday: NO COLLECTION
Sat: NO COLLECTION

Recycling Information

Leash Reminder

If you love them, keep them close. We care your your pets safety and the safety of others. When it comes to walking your dog, every pet owner must use a leash when outside, every time. When traveling from the “Bark Park,” please keep your pet on a leash or in a carrier. Using a leash every time is being a responsible pet owner, and it is the law. Owners of unleashed pets can be fined $100 for each occurrence.

Non-compliance reports can be sent to our email. If you wish to send us information regarding an unleashed pet, please include a description of the pet and the owner. As a reminder, all reports are kept confidential.

Uh Oh. You Forgot Something

Please remember to immediately clean up after your pet. We have provided “doggie bags” in various locations of our community. As an added bonus, we even have a “Dog Park” for your furry family member to enjoy. While you are out on property, please be sure to bring a small disposable bag with you to ensure waste pick-up. You can then dispose of it properly in one of our pet waste collection stations.

Apartment FAQ

Click the (+) to reveal the Answer; Click the (-) to Toggle

In support of our Francis Care Green Initiative, all notifications and community announcements are delivered by email. It is the responsibility of the resident(s) to notify the leasing office of any changes to their primary email account and provide us with their current email addresses for future correspondence and alerts, such as emergencies, property maintenance information, pest control treatment scheduling, leasing office closures, preventative maintenance, package notifications, property events, impromptu contests, monthly billing notices, etc.

If the resident(s) are notified via email to contact the leasing office, and requests are not responded to promptly, a written document may be delivered to the apartment as a secondary form of contact. In keeping with this initiative, please provide your email address and check your inbox regularly. Thank you in advance for your full cooperation.

Blue Star Certified

The Blue Star program is administered jointly by the Houston Police Department and the Houston Apartment Association.

In consideration of the execution or renewal of a lease of the dwelling unit identified in the lease, Owner and Resident agree as follows:

Resident, any members of the Resident’s household or a guest or other persons affiliated with the resident:

1. Shall not engage in criminal activity, including drug-related criminal activity, on or near the apartment community. “Drug related criminal activity” means the illegal manufacture, sale, distribution, use, or possession with intent to manufacture, sell, distribute, or use an illegal or controlled substance (as defined in the federal Controlled Substance Act of the Texas Controlled Substance Act).
2. Shall not engage in any act intended to facilitate criminal acts.
3. Shall not permit the dwelling unit to be used for or to facilitate criminal activity, regardless or whether the individual engaging in such activity is a member of the household, or a guest of the resident.
4. Shall not engage in the unlawful manufacturing, selling, using, storing, keeping, or giving of an illegal or controlled substance as defined in the Texas Controlled Substance Act, at any locations, whether on or near the dwelling.
5. Shall not engage in any: (i) illegal activity as defined in the Texas Penal Code, including prostitution, street gang activity, threatening, intimidating, or assault, including, but not limited to, the unlawful discharge of a weapon, on or near the dwelling unit; or (ii) breach of the lease agreement that otherwise jeopardizes the health, safety and welfare of the owner, the owner’s agent, or other residents, or involves imminent or actual serious property damage.

VIOLATION OF THE ABOVE PROVISIONS SHALL BE A MATERIAL AND IRREPARABLE VIOLATION OF THE LEASE AND GOOD CAUSE FOR IMMEDIATE TERMINATION OF TENANCY.

A single violation of any of the provisions of this added addendum shall be deemed a serious violation, and a material and irreparable non-compliance. It is understood that a single violation shall be good cause for immediate termination of the resident’s right to possession of the apartment unit. Unless otherwise provided by law, proof of violation shall not require a criminal conviction, but shall be by a preponderance of the evidence.

Resident acknowledges that Resident’s responsibilities under this addendum are in addition to, not in lieu of, Resident’s responsibilities under Resident’s lease. A violation of this addendum shall automatically constitute a default under the lease; in which event, Owner shall be entitled to exercise all rights and remedies under this addendum, the lease or applicable law as if Resident violated the terms of the lease.

In case of conflict between the provisions of this addendum and any other provisions of the lease, the provisions of this addendum shall govern.

This LEASE ADDENDUM is incorporated into the lease executed or renewed on this __ day of 20__.

This program is administered jointly by the Houston Police Department and the Houston Apartment Association.